Last updated: 30 September 2026
This Privacy Policy explains how Secura Telecom (“we”, “us”) collects and uses personal information when you visit securatelecom.com or contact us. We follow the UAE Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data.
Who we are
Secura Telecom
Office 310, Al Hilal Bank Building, Qusais 2, Dubai, United Arab Emirates
Phone: 04 284 8500
Email: sales@securatelecom.com
Information we collect
- Information you give us: when you fill in an enquiry, quote or rental form, or call, WhatsApp or email us, we receive the details you share. This can include your name, company, phone number, email address, event dates and product requirements.
- Information collected automatically: when you use our website, cookies and similar technologies record information such as pages visited, device and browser type, approximate location and how you arrived at the site. This includes clicks on our phone, WhatsApp and email links, and form submissions.
How we use your information
- To reply to your enquiry and send quotes
- To deliver, install and support the products and rental equipment you order
- To understand how visitors use our website so we can improve it
- To measure how well our advertising works and to show relevant ads
- To meet our legal and accounting obligations
We do not sell your personal information.
Cookies, analytics and advertising
We use Google Analytics and Google Ads, set up through Google Site Kit. These services use cookies to measure website traffic, and to count enquiries, calls and WhatsApp clicks that come from our adverts. Google may process this data under its own privacy policy: policies.google.com/privacy. For how Google uses data from sites that use its services, see policies.google.com/technologies/partner-sites.
You can block or delete cookies in your browser settings. You can turn off personalised ads at adssettings.google.com, and install the Google Analytics opt-out add-on from tools.google.com/dlpage/gaoptout.
Google Ads API
We use the Google Ads API only to manage and report on Secura Telecom’s own Google Ads account. Data obtained through the API, such as campaign settings and performance figures, is used only for this purpose. It is not shared with third parties and is not used to identify individual people.
Who we share information with
We share personal information only when it is needed:
- With service providers that run our website, hosting, email and analytics, under confidentiality obligations
- With delivery and installation partners, only to fulfil your order
- When required by law or by a government authority
How long we keep it
We keep enquiry and customer records only as long as needed for the purposes above and to meet legal and accounting requirements. After that, we delete them or make them anonymous.
Security
We use reasonable technical and organisational measures to protect your information. No website or internet transmission is completely secure.
Your rights
You can ask us to access, correct or delete your personal information, to stop using it for marketing, or to limit how we use it. Email sales@securatelecom.com and we will reply within 30 days.
Changes to this policy
We may update this policy from time to time. The date at the top shows when it last changed.
