WorkForce Management (WFM) Solution in UAE

Effective Workforce Management Solution in UAE is critical to ensuring that your organization operates smoothly, efficiently, and sustainably. By leveraging comprehensive workforce management solutions, businesses can streamline operations, enhance productivity, and improve employee satisfaction.

Attendance and Checklist

The Workforce Management Solution in UAE advanced dispatcher console enables administrators to track employee whereabouts with timestamps, setup checklists and forms and assign tasks based on their availability, skill set and location.

Using geo-fencing technology, supervisors can be kept up to date when employees have entered and left certain areas.

Dispatcher also allows administrators special privileges not available to the regular users such as scanning multiple groups, setting up dynamic groups and setup video conferencing.

Enhance productivity and streamline operations with Secura Telecom’s workforce management solution in UAE. Our comprehensive services ensure effective scheduling, time tracking, and employee management.

Push to Video

Users can make one-to one or one to many video calls with push of a button. The live video feature also allows users to share their screen during the call.

Live video enhances communication and encourages greater collaboration. Real-time video footage also improves situational awareness and understanding, enabling better-informed, improved decision making and faster resolution of issues.

Guard Patrol Management

WFM Solution allows to Setup Gaurd Patrol checkpoints and routes with customized instructions and compliance list.

Report Incidents by attaching pictures, videos, text and voice notes, shortening response time and increasing efficiencies.

Create work-order tickets and assign to the right personnel to ensure swift response.

Lone Worker

Lone Worker solution is a complete safety solution for employees who operate in remote or hazardous areas or who work alone.

Lone worker can help to prevent accidents and injuries, and send assistance quickly in the event of an emergency. As soon as the emergency SOS button is pressed, an alert is sent to the control room to enable help to be sent with automatic recording of all activities.

Recording & Reports

IPRS recording platform records, retrieves and plays back one-to-one and group push-to-talk (PTT) communications.

The recordings can be played back based on specific criteria and used for investigation purposes.

The data generated can be sorted and filtered to statistics and analytical reports for management overview.

Mobile Device Management

MDM enables you to control how devices are used restricting device features, systems settings, applications and user permissions to ensure absolute security and correct use of devices at all times.

Devices can be configured to run in single application mode, letting users launch only the push-to-talk over cellular (PTToC ) application, or in multi-application mode, letting users use only whitelisted and approved third party applications.

Contact Us

Call Us

052 98 24073

Email Us

sales@securatelecom.com

Visit Us

Office 106, Al Hilal Bank Building, Qusais 1, Dubai, United Arab Emirates

Contact Us

Call Us

052 98 24073

Email Us

sales@securatele.com

Visit Us

Office 106, Al Hilal Bank Building, Qusais 1, Dubai, United Arab Emirates

Effective workforce management (WFM) is critical to ensuring that your organization operates smoothly, efficiently, and sustainably. By leveraging comprehensive workforce management solutions, businesses can streamline operations, enhance productivity, and improve employee satisfaction.

Push-to-Locate

Secura Telecom’s locate functionality ensures control rooms and supervisors are always aware of their employees’ exact whereabouts.

Used across a variety of industries including transportation, aviation, construction, healthcare and security, our locate capabilities enable supervisors to know a person’s location at the push of a button.

Using geo-fencing technology, supervisors can be kept up to date when employees have entered and left certain areas.

Guard Patrol / Workforce Management

QR-Patrol is a real-time online guard tour system based on NFC, Beacon and QR-code tags use. The staff scans tags placed on locations and assets and the Monitoring Center gets informed in real-time about incidents and events.

Any time a QR-code, NFC tag or Beacon is scanned, the information is sent to the QR-Patrol Web application via a cloud server and the staff takes immediate control on buildings and locations all over the world

Lone Worker Solutions

Secura Telecom’s lone worker solution is a complete safety solution for employees who operate in remote or hazardous areas or who work alone. It can be used across a range of industry sectors and includes live location tracking, man down alerting (automatic alarm based on fall/strike), keep alive check-in and SOS alerting.

Events associated with an emergency incident are automatically recorded and can be used in debriefing sessions.

Incident Management

Issue Management is the process of handling Issues like Incidents and emergencies, from the moment they were reported until they are completely resolved. The types of incidents that are considered “Issues” and can be handled through Issue Management are: Incidents, SOS/Mandown alerts and Pending actions.

A Work Order is essentially a description of a work that needs to be conducted, that will usually result in an Issue being resolved. A WO can be due in a certain date, and can also include information about the location of the work, indications of what tools need to be used or skills necessary and any more details the managers want to include for their records.